![]() I love some of the people you meet and get to have incredible conversations with but it is a whole different type of clientele that is not what you see in the food or other retail areas. ![]() Apple is also a company that listens to its employees and open to our opinions on how things are working and how things aren't working. I personally am not able to live off of my income comfortably and working 9 hour shifts 5 days a week, I shouldn't have to say that. This information is discarded at the end of your session or in accordance with your browser settings. someone that has been employed at the retail store 10 years is getting paid at what I started. We use your IP address or browser to approximate your location. Within the retail stores there are only so many positions available to grow towards and unless you wish to become a genius or technician its easy to plateau.Īpple hires incredible people, the stores have an incredible culture and you work with people that you can easily call family, the pay is competitive when looking at compensation in similar jobs, however the pay increase of those that stay with the company longer periods of time seem unfair. I feel as a sales associate I have grown greatly. Working at Apple is great and gives you a new set of skills when it comes to customer service standards. Make an appointment for your broken device, or learn about your new device - more. On December 19, all stores in California, with the exception of the Apple Park location. My favorite part of this job on the customer facing side is that there is no cost to anyone for any services we offer in the store (at least upfront). Hours may be limited, with an emphasis on repair appointments. We even have business opportunities to teach employees how to assist small/medium business with their tech needs and opportunities that Apple might assist with. These experiences can lead to becoming a Genius (Mac Hardware/Software certifications), a Leader (management experience opportunities, leading different areas of the store), performing visual management (set up new products on display, organize the store, etc), or managing inventory and bring products to our peers for sales. At that point, your day would consist of managing appointments for the technical side of things (Genius Bar), or taking appointments for Mobile devices. That might be selling, managing appointments, or helping teach new customers about their product.Īs you become more experienced in the store, or partner with a Leader to express interest, you may be developed to assist with technical support on iOS devices. I have seen countless new hires go from borderline entirely introverted in a social setting to blossoming into a whole new version of themselves after 6 months of working in Apple Retail.Ī typical day at work involves checking various forms of communication about any information that might be coming down the pipeline, connecting with your peers and friends, and performing whatever task you are assigned to for the day.
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